The Lab Order command electronically transmits lab orders to connected labs and allows for the printing of requisition forms as well as lab specimen labels.Video

FAQ:

Q: Does the lab order command include all tests from my selected lab vendor?

A: Yes. If your selected lab vendor is connected for electronic ordering, the compendium for the lab will be updated each night. If the lab is not connected, there is a manual process to capture the full compendium of tests for that specific lab.

 

Q: Do I need a specific label printer to print label specimens?  

A: We recommend the Dymo LabelWriter 450 for the easiest configuration.

 

Q: What do I do if I do not have a specific lab vendor?

A: Generic Lab is available with the most common lab tests. 

 

Q: I made a mistake, how do I remove this command?

A: Commands can be entered in error, but not deleted.  Please review the Entering a Command in Error document for directions.  

Step by Step:

Any tests that require additional information such as the site of the collection will automatically generate any extra field(s). 

Requisition Forms and Specimen Labels

Requisitions forms and specimen labels can be printed after a lab order command has been sent or saved using the triple dot menu located to the right of the command.

Lab Order Errors

An error badge is displayed if any errors are encountered when sending electronic lab orders. Hovering over the error badge allows users to see more details regarding the error.

Common Lab Order Errors

When an error is encountered users should make any necessary corrections (e.g Updating the Registration details to include an address and recreate the lab order as described above. The previous lab order should NOT be entered in error.

Example: Order on Hold

The lab order will NOT electronically send without a documented patient or payer insurance address. If users attempt to send a lab order without an address, the order on hold message below will appear on the command.

Order splitting

Certain labs place limitations on which lab tests can be ordered together. Labcorp is the most notable example. In these cases, if you electronically order lab tests together that Labcorp does not allow to be placed together, you will return an error. Here is an example:

In the case of Labcorp, the following tests must be ordered separately:

Resources

Video: Lab Order Command